What to Expect as a New Patient at Our Practice

Comprehensive Pain Care Services

At our core, we prioritize delivering empathetic pain management to every patient who walks through our doors. Our team of skilled anesthesiologists, physiatrists, and orthopedic surgeons is committed to treating you with the utmost respect and dignity you deserve. As a new patient, we understand that you may have many questions. We aim to answer most of them through the resources provided below.

You Deserve Comprehensive Pain Care

Many individuals have anxiety when scheduling an appointment with a new doctor’s office. At Pain and Spine Specialists, we understand the importance of providing an inviting and safe atmosphere for patients and their family to be comfortable.

We address a wide range of conditions, including back and neck pain, joint pain, nerve pain, and musculoskeletal disorders. By choosing us, you can expect advanced comprehensive pain care to improve your quality of life and empower you to take control of your pain management journey.

Your pain is valid and deserves to be addressed by an advanced pain management practice with board-certified doctors who are experts in treating chronic pain.

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Comprehensive Patient Care Video Overview

Brought to you by Dr. Sudhir Rao, Medical Director of Pain and Spine Specialists of Maryland, Pennsylvania, and Virginia.

Comprehensive Patient Care

Dr. Sudhir Rao | Medical Director

Comprehensive Patient Care

Digital Guide

Treatment Guide

Access our digital guide with information about what to expect at Pain and Spine Specialists, including in-depth information on our treatments, providers, and treatment locations. 

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We Specialize In...

At Pain and Spine Specialists, we specialize in comprehensive pain management, including Peripheral Nerve Stimulation for treatment. We have board-certified doctors and advanced therapies that place your well-being and quality of life as a priority. Contact us today to see if PNS treatment is right for you.

We Accept All Insurances

Individualized Patient Care

Board Certified Doctors

Patients Seen Within Two Weeks

What to Expect as a New Patient

Individuals looking to schedule a new patient appointment will be guided through the entire process by one of our new patient coordinators (NPC). Our NPCs will thoughtfully listen to your concerns and gather the appropriate information to schedule. Our practice understands that living with chronic pain is difficult, and we prioritize scheduling a new patient within a week of their first phone call.

New patients can schedule an appointment in any of our convenient locations and are not required to complete any imaging before being seen.

As a comprehensive pain management practice, we value your time and experiences, which is why we do all the leg work for you. We will request any prior records from other offices and provide you with as much information about your appointment as possible.

The Initial Consultation

During your initial consult, you can expect our providers to discuss in detail with you your previous medical history, your concerns, and your goals as a patient. They will also review any prior imaging or relevant clinical notes from your healthcare team.

Our comprehensive pain management specialists have extensive experience diagnosing the cause of chronic pain, determining if any other underlying conditions may contribute to your pain symptoms, and establishing a pain management program best suited for your needs.

Comprehensive Treatment Plans

Our practice understands that no two patients are the same, and therefore their treatment cannot be. Our providers develop patient-centered treatment plans that are safe and effective. Beyond expert experience, our providers determine which therapeutic modality would be most beneficial to the patient. Comprehensive care pain management includes alternative pain managementinterventional pain management, or chronic pain management.

Patients may be directed to receive injection therapy, referrals for physical therapy, and medications to alleviate and treat their symptoms.

Each patient will have their individualized plan discussed with them and will be given the opportunity to voice any questions or concerns. Our comprehensive pain care specialists strive to provide our chronic pain patients with superior medical care and comprehensive care pain management.

atient Centered or Person-Centered Approach: Hands with Doctor and Patient Talking Surrounded by Medical and Healthcare Icons. Collaborative Care with Healthcare Professionals.

What to Expect as an Established Patient

Many of our established patients live with life-long conditions that cause pain. Their daily battle with chronic pain impacts their functionality and can significantly impact their emotional state. At Pain and Spine Specialists, we understand this frustration. The patients we have treated for years continue their care with our practice because of our dedicated support.

Comprehensive Testing Services

We offer our patients more than just pain management. We provide compassionate care and access to medical specialists to serve our patients better. Our team also offers additional testing services to each patient, such as:

Cognitive Functionality Testing

Cognitive functionality testing is an essential component of a comprehensive pain management plan. It allows healthcare providers to assess chronic pain's impact on cognitive abilities and overall functioning.

Cognitive functionality testing objectively measures how the patient's mental capacity, focus, and concentration have been affected by their chronic pain. This type of testing can also be used to assess the ability to remember facts, analyze information, recall past events, and carry out physical tasks. Cognitive functionality testing helps paint a clearer picture of a patient's current functioning level and helps make more accurate treatment plans tailored to their needs. 

Behavorial and Mental Health Screenings

Behavioral and mental health screenings are an important part of comprehensive pain management. These screenings provide insight into the emotional welfare of patients dealing with chronic pain. During the screening, doctors ask questions about patients' moods, behaviors, and attitudes regarding their current situation. 

The results of these screening tests can help identify underlying mental health issues that may affect a patient's response to treatment or contribute to their symptoms. By becoming aware of any potential emotional issues, doctors are better able to develop effective strategies for managing the condition and improving the quality of life. Behavioral and mental health screenings also allow healthcare providers to assess how well a treatment plan is working and make necessary changes to maximize results. Additionally, these screenings can provide valuable information which can inform decisions on how best to approach medication management.

TM Flow Diagnostic Testings

TM Flow is an advanced diagnostic tool used to detect vascular complications or autonomic nervous system (ANS) complications. It measures blood flow velocity and direction within the arteries and veins of the body, allowing for accurate detection of any anomalies.

TM Flow utilizes ultrasound imaging technology to provide detailed visuals of the blood vessels, enabling practitioners to accurately detect the presence of any abnormalities or blockages. This diagnostic tool is commonly used in hospitals and clinics to diagnose a variety of conditions such as coronary artery disease, deep vein thrombosis, carotid artery blockage, and arterial dissection. 

TM Flow has become increasingly popular because it provides precise images with high resolution capabilities that are not found in other similar tools. In addition, it can be used on both adults and children alike, making it ideal for a wide range of medical applications. By using this technique, healthcare professionals can quickly identify any abnormalities present and ensure that proper treatment is given. Additionally, TM Flow can be utilized to monitor patients over time in order to track changes in their condition and gauge the success rate of particular treatments.

Non-Judgmental and Empathetic Care: The Cornerstone of Effective Pain Management

At Pain and Spine Specialists, we provide comprehensive pain care Maryland, Pennsylvania, and Virginia, and we fiercely advocate for our patients and actively empower them in their health journeys. We provide a safe, supportive environment where patients feel comfortable voicing concerns or questions. We believe all our patients deserve dignity and respect and take the utmost care in fostering this environment in our practice.

The Role of Empathy in Pain Management

Empathy plays a vital role in our approach to pain management, as it allows us to:

  • Build Trust: By demonstrating genuine concern for your well-being and validating your feelings, we can establish a strong foundation of trust. This trust enables open communication, ensuring that we fully understand your needs and concerns, leading to better treatment outcomes.
  • Tailor Treatment Plans: With an empathetic approach, we can better understand your personal experiences with pain, allowing us to create customized treatment plans that address your specific symptoms and challenges.
  • Referrals to Therapy: Chronic pain can take a toll on your emotional well-being. Our compassionate care extends beyond physical treatments with referrals to our therapy partners when appropriate.

Fostering a Safe and Supportive Environment

Creating a non-judgmental environment is essential for effective pain management. At Pain and Spine Specialists, we:

  • Encourage Open Communication: We actively listen to your concerns and questions, fostering an atmosphere where you feel comfortable discussing your pain without fear of judgment.
  • Acknowledge the Complexity of Pain: We recognize that pain is a complex, multifaceted issue that can be influenced by various factors, both physical and emotional. Our non-judgmental approach ensures that we consider all aspects of your pain experience when developing your treatment plan.
  • Advocate for Your Needs: We stand by our patients and support their individual needs, working tirelessly to ensure they receive the most appropriate care for their specific circumstances.

By prioritizing non-judgmental and empathetic care, our comprehensive pain care Pennsylvania, Maryland, and Virginia aim to provide a holistic  approach to pain management that addresses not only your physical symptoms but also your emotional well-being. Trust our dedicated team to guide you through your pain management journey with compassion, understanding, and expertise.

Chronic Pain Improvement 

Comprehensive pain management programs have been associated with significant improvements in function and pain at multiple time frames compared to medicine alone.

efficacious and cost-effective

There is evidence that comprehensive pain programs (CPPs) offer the most efficacious and cost-effective treatment for persons with chronic pain.


Workdays are lost annually due to pain, highlighting the crucial role of  pain management in enhancing functionality and productivity 

Patient Resources: Streamlining Your Pain Management Journey

At Pain and Spine Specialists, we understand the importance of providing a seamless experience for our patients. We have designed our patient resources to ensure that managing your pain care is as straightforward and stress-free as possible for comprehensive pain care Virginia, Maryland, and Pennsylvania. 

Patient Portal

Our secure, HIPAA-compliant patient portal allows you to access and manage your medical information online easily. The Patient Portal allows patients to:

  • View and Update Personal Information: Keep your contact information, insurance details, and medical history current, ensuring accurate and efficient communication between you and our team.
  • Access Medical Records: Review your treatment plans, test results, and progress notes from the comfort of your home or on the go.
  • Request Prescription Refills: Submit requests for prescription refills, saving time and ensuring you never run out of essential medications.
  • Communicate with Our Team: Send secure messages directly to our staff, allowing you to ask questions, voice concerns, or discuss your treatment plan without having to pick up the phone.

Appointment Reminders

PASS also offers patients the convenience of appointment reminders, rescheduling, and canceling options via automated text messages and calls. We also maintain a social media presence, providing patients with practice updates and inclement weather notifications. 

Explore Our Webinars and Podcasts 

Learn about The Conditions We Treat and the treatments We offer from our board-certified doctors.

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Get Started with Pain and Spine Specialists

Ultimately, we aim to provide superior care as a comprehensive pain management practice. Our treatment plans are designed to treat and care for our patients most effectively. We want you to do more than survive with your symptoms; we want you to thrive as an individual, living a full and functional life.

Find a Treatment Location Near You

Many of our pain providers travel to multiple locations in multiple states. Click here to learn more about our providers and the states they cover.