Here at Pain and Spine Specialists, we work hard to be a patient-focused practice. You might have heard his term before. In fact, there are probably a lot of doctors who consider themselves “patient-focused,” but that doesn’t always mean they are.
So, what exactly does it mean to be a patient-focused practice? Simply put: We put our patients at the center of everything we do. What does that look like? Let’s take a closer look at what makes Pain and Spine Specialists patient-focused.
It Starts With Listening
No medical professional can be considered patient-focused without actually listening to their patients. And by listening we mean proactively processing what the patient is saying, whether it’s about their pain, their daily life, or something else. By actively listening, we can pick up not only on subtle cues that might help us give a more accurate diagnosis, but we can also help make patients feel comfortable. Which leads us to…
Ensuring Patients’ Physical And Emotional Comfort
Going to the doctor can be scary, but being in pain can be downright demoralizing. Patients who experience chronic issues are often exhausted—not just from the pain itself, but from the mental wear and tear that comes from having to deal with pain on a daily basis.
Making sure patients are both physically and emotionally comfortable helps to build trust and connection, which is vital to providing the best quality care possible.
Educate And Inform
Part of having a patient-focused practice is making sure patients really understand every aspect of their condition and its treatment. Some doctors will simply diagnose a patient and write a prescription for some meds.
At Pain and Spine Specialists, we take the time to present all available options to a patient, making sure the patient fully understands each option. We take the time to give as much explanation that the patient needs to make informed decisions.
Giving Patients Our Time
Speaking of time, the modern medical practice is too often run like a factory. Patient comes in, doctor spends five minutes looking at their history, maybe asking a few questions, maybe giving a cursory examination.
At Pain and Spine Specialists, we take as much time as each patient needs to explain what their issues are, and to ensure each patient truly understands what they need to about their condition and treatment options.
Taking A Holistic Approach
Often the symptoms a patient presents can be misleading, with the cause of what ails them something less obvious. That’s one reason why we take a holistic approach to treatment. We understand the connection between mind, body, and spirit, and we know that when one of these areas is out of whack, the other two often are as well. By taking a holistic approach, we treat more than just the symptoms. We treat the whole person.