COVID-19 has drastically shifted the daily lives of many Americans. Many people found their anxiety increasing while struggling to manage a semblance of normalcy. Maintaining their own doctor’s appointments became a concern.
If the country is under quarantine, and social distancing is required, how were they supposed to have an appointment? How were they going send their prescriptions? These valid concerns placed a heavy burden on many individuals. Fortunately, Pain and Spine Specialists addressed these concerns effectively and smoothly by offering telemedicine.
What Patients Are Saying
Everyone at the office is so friendly and helpful.
From Sabrina at the front desk, to Esther, the nurse practitioner who we saw for the appointment, everyone was professional and courteous.
- Maria D.
After transitioning from a pain and spine doctor in Columbia, MD.. The intake staff member at Pain and Spine Specialist made the scheduling a breeze. They were able to get me in within a week.
- Rashawn JJ
I've been going to the office for at least a year now. Never have I had a poor visit. Staff are friendly, caring and compassionate. All the doctors / NP are Amazing. They actually care about each patients health.
- Debbie Lang
This is an office that exceeded my expectations. The doctor was a good listener and I was impressed with understanding of my pain and symptoms. Highly recommend!!! - Pain and Spine Specialists of Mount Airy.
- Jeanne Wagener
This practice- every member - has been exceptional in helping me to manage sever spinal stenosis. Every care provider ( and I’ve seen most over 3 years) listens carefully and works with me to seek the best treatment modalities.
- Eileen M
My medications are on point and my new injections are awesome! I get my 2nd injection on September 2nd and I can't wait! I couldn't ask for a better doctor than my doctor! I'm very happy with my treatment plan.
- Janeen R
All the people at the practice are very helpful and considerate. Dr. Gandhi listens to what you have to say and then makes his decision on how to proceed with care. Not a lot of doctors today do this so it's a welcomed change.
- Ken S.
I didn't feel judged or anything because I was trying to get help for my back pain. I had a very pleasant experience there to my surprise honestly. I would recommend this office to anyone who experiences severe pain.
- Heather D
Dr. Roa is such an amazing doctor! During my first visit he never tried to rush through my appt., he genuinely listened to all my concerns and then took his time to explain to me in detail all his recommendations and how they would help me.
- Nikki Walker
Always friendly, courteous, and efficient service. From the ladies, who work the front desk, to the nurses and the doctors. I've always had a good experience with the Harrisonburg office in Virginia.
- Krystal Shaffer
I have now been with Dr. Rao for 13 years. He is the most caring Doctor I have ever been to! Dr. Rao makes you feel very comfortable at all times. I would not want to go to any other Doctor... I go to the Hagerstown location, everyone is very nice
- Theresa R.
The entire staff from the folks at the front desk to the Nurse, to the Physicians Assistant to the scribe that records the visit for the doctor - (great idea so the Doctor can focus on the patient!!!)
- NVA F.
Insurance companies can make things complicated. Regardless, I have been treated by Dr. Rao for over 7 years. I receive the utmost respect. Office personnel are caring and friendly. This practice is highly respected.
- Heidi B.
Completely the best care you could want the staff is so pleasant and caring and the doctors have true heart for healing, love being a patient here would give 10 stars if I could & absolutely the most caring during my procedure with Dr B
- Cathern C.
I had been feeling ick and had a fever. I switched to a virtual appointment and was approved. It was wonderful getting to chat and talk about my concerns just as if I was there... A seamless and easy way to be seen if Covid is around.
- HeatherAnn L
They scheduled my appointment very quickly so that I can get to help that I needed immediately instead of like most places having to wait two to three weeks to get in I called and was able to be seen the next day
- John H.
Board Certified Doctors
Patients Seen Within Two Weeks
Telemedicine is a virtual tool used by pain management specialists when an “in person” visit with a patient is not possible. Virtual appointments themselves are not a new concept, but have become more common place with the advancement of technology and widespread access to the internet. With COVID-19’s impact on social interaction, minimizing physical contact with others became essential. Patients can conveniently utilize Telehealth appointments from the safety of their homes.
Individuals can use their camera-enabled smart phones or their computers, and have direct access to their medical care. Medical offices provide patients with a secure platform in which they can receive virtual care. The virtual appointment would provide real time video conferencing between the patient and the doctor, allowing the patient to discuss their needs and concerns without fear of exposure to illness.
With the onset of COVID-19, and the increasing societal concerns of exposure, Pain and Spine Specialists recognized the rapidly changing nature of providing health care to speciality care patients. Our practice began transitioning patients efficiently to Telehealth before the nationwide shut down occurred. Patients were able to have appointments with their pain doctor online.
Each patient is provided a secure link (via text message or email) directly connected to their medical provider. Upon clicking the link, the patient is directed to a virtual waiting room in which the provider can view.
When the provider has finished with their previous patient, they select the current patient’s name and the video conference begins. Upon completion of their telemedicine appointment, the provider will electronically send their prescription directly to the patient’s pharmacy of choice. Patients will be able to limit their exposure on a need-to basis, only leaving their homes for essential matters.
Our Telehealth appointments are designed to prevent potential exposure to our patients and our staff. The health and welfare of our chronic pain patients and staff members are of utmost importance. Patients who are severely immunocompromised or high risk individuals with underlying health conditions can benefit from our telemedicine appointments.
These virtual appointments are available to patients, designed to provide quality care while still social distancing. However, if you are experiencing dangerous or life threatening symptoms, patients should go to their nearest emergency room or dial 911.
If you are interested in scheduling an appointment with a pain doctor online, or have questions about online pain management doctors you can reach us at: (301) 703-8767 (Maryland), (724) 603-3560 (Pennsylvania) or (540) 433-1905 (Virginia) and let us assist you in scheduling your virtual appointment.